Q107567 • Governança de TI • ITIL v 3 • FCC • TCE AM • Analista de Controle Externo Tecnologia da Informação Os 5 ciclos de vida do ITIL V3 são: a) Service Level Management, Capacity Management, Availability Management, Service Continuity Management e Financial Management for IT Services. ✂️ b) Business Perspective, Service Strategy, Service Design, Service Delivery e Service Support. ✂️ c) Service Desk, Incident Management, Problem Management, Change Management e Configuration Management. ✂️ d) Business Perspective, Planning to Implement Service Management, Security Management, Application Management e ICT Infrastructure Management. ✂️ e) Service Strategy, Service Design, Service Transition, Service Operations e Continual Service Improvement. ✂️ Resolver Analisando...