ID: 107567• Governança de TI• ITIL v 3• FCC• TCE AM• Analista de Controle Externo Tecnologia da InformaçãoOs 5 ciclos de vida do ITIL V3 são: ✂️A)Service Level Management, Capacity Management, Availability Management, Service Continuity Management e Financial Management for IT Services. ✂️B)Business Perspective, Service Strategy, Service Design, Service Delivery e Service Support. ✂️C)Service Desk, Incident Management, Problem Management, Change Management e Configuration Management. ✂️D)Business Perspective, Planning to Implement Service Management, Security Management, Application Management e ICT Infrastructure Management. ✂️E)Service Strategy, Service Design, Service Transition, Service Operations e Continual Service Improvement. Responder💬COMENTÁRIOS📊ESTATÍSTICAS📝ANOTAÇÕESRelatar erro