Os 5 ciclos de vida do ITIL V3 são: A) Service Level Management, Capacity Management, Availability Management, Service Continuity Management e Financial Management for IT Services. B) Business Perspective, Service Strategy, Service Design, Service Delivery e Service Support. C) Service Desk, Incident Management, Problem Management, Change Management e Configuration Management. D) Business Perspective, Planning to Implement Service Management, Security Management, Application Management e ICT Infrastructure Management. E) Service Strategy, Service Design, Service Transition, Service Operations e Continual Service Improvement.

E) Service Strategy, Service Design, Service Transition, Service Operations e Continual Service Improvement.

Os 5 ciclos de vida do ITIL V3 são:

Os 5 ciclos de vida do ITIL V3 são:

✂️ a) Service Level Management, Capacity Management, Availability Management, Service Continuity Management e Financial Management for IT Services.
✂️ b) Business Perspective, Service Strategy, Service Design, Service Delivery e Service Support.
✂️ c) Service Desk, Incident Management, Problem Management, Change Management e Configuration Management.
✂️ d) Business Perspective, Planning to Implement Service Management, Security Management, Application Management e ICT Infrastructure Management.
✂️ e) Service Strategy, Service Design, Service Transition, Service Operations e Continual Service Improvement.