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Questões de Concursos Interpretação de texto Reading comprehension

Resolva questões de Interpretação de texto Reading comprehension comentadas com gabarito, online ou em PDF, revisando rapidamente e fixando o conteúdo de forma prática.

501Q1024250 | Inglês, Interpretação de Texto Reading Comprehension, Professor de Língua Inglesa, SEEC RN, FGV, 2025

Texto associado.

READ TEXT III AND ANSWER THE QUESTION THAT FOLLOWS IT:

Plastic Dreams


by Sarah Thompson

Plastic dreams, oh plastic dreams, a vision turned nightmare,


Once a symbol of progress, now a burden we must bear.


Our landfills overflow with your synthetic remains,


A haunting testament to our unsustainable chains.


Plastic dreams, oh plastic dreams, a promise unfulfilled,


Your convenience a facade, your consequences concealed.


Let us wake from this slumber, this toxic desire,


To create a world where nature's essence can inspire.


In our hands lies the power, to choose a different fate,


To abandon plastic dreams and embrace a sustainable state.


For only through conscious choices, can we break this vicious spell,


And ensure a future where our planet and poetry can dwell.



From: https://poemverse.org/poems-about-plasticwaste/#2_the_sea_s_lament_by_michael_anderson

The word in the poem that refers to “parts left over from something after use” is
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502Q1022213 | Inglês, Interpretação de Texto Reading Comprehension, Professor de Inglês, Prefeitura de Timbó SC, FURB, 2024

Texto associado.
Read the excerpt of the book entitled 'The Other Tongue: English across cultures' written by Joshua A. Fishman, published in 1992:


Sociology of English as an Additional Language


The ongoing nativization of non-native Englishes in various parts of the world proceeds within the penumbra of a rather stable and widespread image of English. This image is itself both influenced by and, in turn, contributory to an international sociolinguistic balance of power that characterizes the latter part of the twentieth century. This balance of power rests solidly on three realities: (1) not only is English increasingly associated with technological modernity and power, but this association is now being fostered by non-English mother-tongue interests; (2) English is both functionally fostered and regulated by local political authorities; and (3) indigenous "preferred languages" are complementary fostered and regulated by these same authorities.


Not only is English still spreading, but it is even being spread by non-English mother-tongue interests.


The world has previously witnessed the spread of languages of empire, the diffusion of lingua francas, and the growth of international languages. In most respects, therefore, the continued spread of English for international and intranational purposes is not novel in the annals of world history—or, if it is novel, it is so primarily in a quantitative sense, in terms of scale, rate, and degree, rather than in any qualitative sense or in terms of kind. If there is something qualitatively new under the sun in conjunction with the spread of English inthe non-English mother-tongue world, it is merely that the spread has reached such an order of magnitude that it is now significantly fostered by the non- English mother-tongue world, rather than being predominantly de- pendent on resources, efforts, or personnel of the English mother -

tongue world (Conrad and Fishman 1977). Whether we monitor the veritable army of English-speaking econo-technical specialists, advisors, and representatives, or whether we examine the diffusion of English publications, films, radio and television programs, literacy programs and educational opportunities, it is becoming increasingly clear that non-English mother-tongue countries are significantly active in each of these connections. Nor is their involvement merely that of Third World recipients of Western largesse. True, Third World nations are themselves fostering massive efforts via and on behalf of English. On the other hand, however, equally massive programs via English are being conducted by the Soviet Union, the Arab world, and mainland China-world powers that have their own well-developed standard languages and that normally oppose various political, philosophical, and economic goals of the English mother-tongue world.


Source: FISHMAN, Joshua A. Sociology of English as an additional language. The other tongue: English across cultures, v. 2, p. 19-26, 1992.
According to the text, what is a key reason for the continued global spread of English in non-English-speaking countries?
Choose the correct alternative:
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503Q1023241 | Inglês, Interpretação de Texto Reading Comprehension, Professor de Inglês, Prefeitura de Laranjeiras do Sul PR, FAU, 2023

Texto associado.

O texto I refere-se a questão

TEXTO I



The study of language acquisition is fundamentally the process by which humans, and some believe even certain higher animals, acquire the capacity to perceive, produce and use words to understand and communicate. This is a central topic in the disciplines of linguistics, cognitive science, and psychology. Moreover, it holds considerable interest in educational science, anthropology, neuroscience, and artificial intelligence, reflecting the breadth of its implications and impact.

The language learning process is multifaceted, influenced by a multitude of factors. Among these are the learner's cognitive abilities, encompassing memory, attention, perceptual and reasoning skills. Equally important is the learner's social environment – family, peers, teachers and the broader cultural context, which can provide opportunities for exposure to the language, affect the learner's attitudes and motivation, and determine the nature of the language input.

Exposure to the language, both in terms of quality and quantity, is also a critical factor. This involves interaction with proficient users of the language and access to diverse linguistic contexts. The role of motivation cannot be overstated. It can greatly enhance the learner's engagement, persistence and performance.

The complex interplay of these factors shapes the trajectory of language learning, with every individual's path being unique. Nevertheless, there are patterns and regularities in the process that researchers strive to identify and understand. These insights not only enrich our understanding of human cognition and social interaction but also have practical implications for language teaching and learning.

Qual é um componente essencial do desenvolvimento de competência comunicativa para os alunos de inglês como língua estrangeira?
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504Q1046795 | Inglês, Interpretação de Texto Reading Comprehension, Primeiro Dia, ESCOLA NAVAL, Marinha, 2019

Texto associado.
Based on the text below, answer the six questions that follow it. The paragraphs of the text are numbered.

If children lose contact with nature they won't fight for it

[1] According to recent research, even if the present rate of global decarbonisation were to double, we would still be on course for 6°C of warming by the end of the century. Limiting the rise to 2°C, which is the target of current policies, requires a six-time reduction in carbon intensity.
[2] A new report shows that the UK has lost 20% of its breeding birds since 1966: once common species such as willow tits, lesser spotted woodpeckers and turtle doves have all but collapsed; even house sparrows have fallen by two thirds. Ash dieback is just one of many terrifying plant diseases, mostly spread by trade. They now threaten our oaks, pines and chestnuts.
[3] While the surveys show that the great majority of people would like to see the living planet protected, few are prepared to take action. This, I think, reflects a second environmental crisis: the removal of children from the natural world. The young people we might have expected to lead the defence of nature have less and less to do with it.
[4] We don't have to undervalue the indoor world, which has its own rich ecosystem, to lament children's disconnection from the outdoor world. But the experiences the two spheres offer are entirely different. There is no substitute for what takes place outdoors, mostly because the greatest joys of nature are unplanned. The thought that most of our children will never swim among phosphorescent plankton at night, will never be startled by a salmon leaping, or a dolphin breaching is almost as sad as the thought that their children might not have the opportunity.
[5] The remarkable collapse of children's engagement with nature - which is even faster than the collapse of the natural world - is recorded in Richard Louv's book Last Child in the Woods, and in a report published recently by the National Trust. Since the 1970s the area in which children may roam without supervision has decreased by almost 90%. In one generation the proportion of children regularly playing in wild places in the UK has fallen from more than half to fewer than one in 10. In the US, in just six years (1997-2003) children with particular outdoor hobbies fell by half. Eleven- to 15-year-olds in Britain now spend, on average, half their waking day in front of a screen.
[6] There are several reasons for this collapse: parents' irrational fear of strangers and rational fear of traffic, the destruction of the fortifying lands where previous generations played, the quality of indoor entertainment, the structuring of children's time, the criminalisation of natural play. The great indoors, as a result, has become a far more dangerous place than the diminished world beyond.
[7] The rise of obesity and asthma and the decline in cardio-respiratory fitness are well documented. Louv also links the indoor life to an increase in attention deficit hyperactivity disorder and other mental ill health. Research conducted at the University of Illinois suggests that playing among trees and grass is associated with a markedreduction in indications of ADHD, while playing indoors appears to increase them. The disorder, Louv suggests, "may be a set of symptoms aggravated by lack of exposure to nature". Perhaps it's the environment, not the child, that has gone wrong.
[8] In her famous essay the Ecology of Imagination in Childhood, Edith Cobb proposed that contact with nature stimulates creativity. Reviewing the biographies of 300 "geniuses", she exposed a common theme: intense experiences of the natural world in the middle age of childhood (between five and 12). Animals and plants, she argued, are among "the figures of speech in the rhetoric of play... which the genius, in particular of later life, seems to remember".
[9] Studies in several nations show that children's games are more creative in green places than in concrete playgrounds. Natural spaces encourage fantasy and roleplay, reasoning and observation. The social standing of children there depends less on physical dominance, more on inventiveness and language skills.
[10] And here we meet the other great loss. Most of those I know who fight for nature are people who spent their childhoods immersed in it. Without a feel for the texture and function of the natural world, without an intensity of engagement almost impossible in the absence of early experience, people will not devote their lives to its protection.
[11] Forest Schools, Outward Bound, Woodcraft Folk, the John Muir Award, the Campaign for Adventure, Natural Connections, family nature clubs and many others are trying to bring children and the natural world back together. But all of them are fighting forces which, if they cannot be changed, will deprive the living planet of the wonder and delight that for millennia have attracted children to the wilds.

(Adapted from: https://www.theguardian.com/commentisfree/2012/nov/19/children-lose-contact-with-nature)
In paragraph 9, the word "there” refers to
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505Q1022996 | Inglês, Interpretação de Texto Reading Comprehension, Língua Inglesa, Prefeitura de Galvão SC, OBJETIVA, 2024

Which 20th-century American author, known for his sharp wit and keen observations of society, wrote the novel “The Great Gatsby,” a classic tale of love, ambition, and disillusionment in the Jazz Age?
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506Q1022489 | Inglês, Interpretação de Texto Reading Comprehension, Inglês, Prefeitura de Sertãozinho SP, VUNESP, 2025

Texto associado.

Read the text to answer the question from.


It happens that the publication of this edition of the Oxford Advanced Learner’s Dictionary comes 250 years after the appearance of the first comprehensive dictionary of the English language, compiled by Samuel Johnson. Much has changed since then. The English that Johnson described in 1755 was relatively well defined, still essentially the national property of the British. Since then, it has dispersed and diversified, has been adopted and adapted as an international means of communication by communities all over the globe. English is now the name given to an immensely diverse variety of different usages. This obviously poses a problem of selection for the dictionary maker: which words are to be included in a dictionary, and thus granted recognition as more centrally or essentially English than the words that are left out?

Johnson did not have to deal with such diversity, but he too was exercised with this question. In his Plan of an English Dictionary, published in 1747, he considers which words it is proper to include in his dictionary; whether ‘terms of particular professions’, for example, were eligible, particularly since many of them had been derived from other languages. ‘Of such words,’ he says, ‘all are not equally to be considered as parts of our language, for some of them are naturalized and incorporated, but others still continue aliens...’. Which words are deemed to be sufficiently naturalized or incorporated to count as ‘parts of our language’, ‘real’ or proper English, and thus worthy of inclusion in a dictionary of the language, remains, of course, a controversial matter. Interestingly enough, even for Johnson the status of a word in the language was not the only, nor indeed the most important consideration. For being alien did not itself disqualify words from inclusion; in a remark which has considerable current resonance he adds: ‘some seem necessary to be retained, because the purchaser of the dictionary will expect to find them’. And, crucially, the expectations that people have of a dictionary are based on what they want to use it for. What Johnson says of his own dictionary would apply very aptly to The Oxford Advanced Learner’s Dictionary (OALD): ‘The value of a work must be estimated by its use: It is not enough that a dictionary delights the critic, unless at the same time it instructs the learner...’.


(Widdowson, H. Hornby, A.S. 2010. Adaptado)

O texto tem como foco principal
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507Q1022745 | Inglês, Interpretação de Texto Reading Comprehension, Professor de Língua Inglesa, Prefeitura de Nova Itarana BA, MS Consultoria, 2024

Qual das opções a seguir é uma definição da técnica de “scanning” de leitura de textos em inglês?
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508Q1021981 | Inglês, Interpretação de Texto Reading Comprehension, Língua Inglesa, Prefeitura de Cupira PE, IGEDUC, 2024

Texto associado.

The New Colossus


by Emma Lazarus Not like the brazen giant of Greek fame, With conquering limbs astride from land to land; Here at our sea-washed, sunset gates shall stand A mighty woman with a torch, whose flame Is the imprisoned lightning, and her name Mother of Exiles. From her beacon-hand Glows world-wide welcome; her mild eyes command The air-bridged harbor that twin cities frame. "Keep, ancient lands, your storied pomp!" cries she With silent lips. "Give me your tired, your poor, Your huddled masses yearning to breathe free, The wretched refuse of your teeming shore. Send these, the homeless, tempest-tost to me, I lift my lamp beside the golden door!" Considering the text above, judge the following excerpts:


The 38 Most Famous Poems Ever Written in the English Language (earlybirdbooks.com)

The "mighty woman with a torch" mentioned in the poem symbolizes liberty and welcomes immigrants seeking freedom.
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509Q1021997 | Inglês, Interpretação de Texto Reading Comprehension, Orientação Microinformática de TI, TC DF, CESPE CEBRASPE, 2024

Texto associado.

The philosopher Jeremy Bentham was regarded as the founder of utilitarianism and a leading advocate of the separation of church and state, freedom of expression, and individual legal rights. Furthermore, the “panopticon” is a type of institutional building that has long dominated Bentham’s legacy. As a work of architecture, the panopticon allows a watchman in a central tower to observe occupants of surrounding cells without the occupants knowing whether or not they are being watched. As a metaphor, the panopticon was commandeered in the latter half of the 20th century as a way to trace the surveillance tendencies of disciplinarian societies. Is it still a useful way to think about surveillance today?


The French philosopher Michel Foucault used the idea of the panopticon as a way to illustrate the proclivity of disciplinary societies to subjugate its citizens. He describes the prisoner of a panopticon as being at the receiving end of asymmetrical surveillance: “He is seen, but he does not see.” As a consequence, the inmate polices himself for fear of punishment.


The parallels between the panopticon and surveillance cameras may be obvious, but what happens when you step into the world of digital surveillance and data capture? Unlike the panopticon, citizens don’t know they are being watched. Jake Goldenfein, from the University of Melbourne, tells me it’s important to remember the corrective purposes of Bentham’s panopticon when considering it as a metaphor for modern surveillance. “The relevance of the panopticon as a metaphor begins to wither when we start thinking about whether contemporary types of visuality are analogous to the central tower concept. For example, whether this type of visuality is as asymmetrical, and being co-opted for the same political exercise.” In the panopticon the occupants are constantly aware of the threat of being watched — this is the whole point — but state surveillance on the Internet is invisible; there is no looming tower, no dead-eye lens staring at you every time you enter a URL. There may not be a central tower, but there will be communicating sensors in our most intimate objects.


Internet: <theguardian.com> (adapted).

Based on the previous text, judge the following item.

According to the researcher Jake Goldenfein, the fact that nowadays people know they are being watched by cameras is the aspect that lessens the panopticon effectiveness as a metaphor for contemporary surveillance.

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510Q1022002 | Inglês, Interpretação de Texto Reading Comprehension, Orientação Microinformática de TI, TC DF, CESPE CEBRASPE, 2024

Texto associado.

When a person (or team or firm or government) decides how to act in dealings with other people (or teams or firms or governments), there must be some cross-effect of their actions; what one does must affect the outcome for the other. For the interaction to become a strategic game, however, we need the participants’ mutual awareness of this cross-effect. What the other person does affects you; if you know this, you can react to his actions, or take advance actions to forestall the bad effects his future actions may have on you and to facilitate any good effects, or even take advance actions so as to alter his future reactions toyour advantage. If you know that the other person knows that what you do affects him, you know that he will be taking similar actions. And so on. It is this mutual awareness of the cross-effects of actions and the actions taken as a result of this awareness that constitute the most interesting aspects of strategy.


When each participant is significant in the interaction, either because each is a large player to start with or because commitments or private information narrow the scope of the relationship to a point where each is an important player within the relationship, we must think of the interaction as a strategic game. Such situations are the rule rather than the exception in business, in politics, and even in social interactions. Therefore, the study of strategic games forms an important part of all fields that analyze these matters.


Avinash Dixit et al. Games of strategy.

New York: W.W. Norton & Coadapted, 2015 (adapted).

Considering to the preceding text, judge the item that follow.

The text presents a field of study, called strategic games, that uses concepts derived from business and politics to analyze social interactions.

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511Q1022006 | Inglês, Interpretação de Texto Reading Comprehension, Orientação Microinformática de TI, TC DF, CESPE CEBRASPE, 2024

Texto associado.

Magi Richani is the founder of San Francisco-based Nobell Foods, a startup company developing a new kind of cheese made from soybeans. She says plant-based cheese not only accommodates people who can’t consume dairy, but it also could be key to more sustainable food production worldwide. “The reality is that when you raise an animal for food, it’s not just the animals, you are actually growing crops, you are clearing land, and you’re raising the animal for years so it builds biomass,” Richani explained. “It’s an extremely inefficient supply chain.”


Nobell is particularly focused on creating plant-based casein, which is a protein produced when a cow gives birth and is present in the milk for its offspring. It is the ingredient that gives dairy cheese its unique stretchy texture. If Nobell is able to go to market and have the kind of impact it’s hoping to, then plant-based cheese could help us stretch toward a more sustainable future.


Internet: <newsweek.com> (adapted).

Based on the ideas presented in the previous text as well as its linguistic aspects, judge the following item.

Magi Richani affirms that the motivation to seek the production of plant-based cheese is twofold.

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512Q1024055 | Inglês, Interpretação de Texto Reading Comprehension, PSS, Prefeitura de São Miguel do Oeste SC, AMEOSC, 2024

Texto associado.

O texto seguinte servirá de base para responder a questão.


HVAC Contractors Need to Adapt to Repair Market


Repair or replace is a question homeowners often need to answer, and it greatly impacts an HVAC contractor's business. During COVID, the residential HVAC industry saw a replacement market boom. But in 2023 and now the beginning of 2024, there has been a shift to a repair market that HVAC contractors need to be aware of as they run their businesses.


According to numbers from the Air-Conditioning, Heating and Refrigeration Institute (AHRI), shipments of unitary air conditioners and heat pumps were down 16.7% in 2023, compared to 2022. Gas furnaces were down 23%.


"The replacement market is performing worse when you strip out new construction," said industry leader Matt Michel. "Housing starts were down around 5%, according to the St. Louis Federal Reserve, so the replacement market for unitary air conditioners and heat pumps was down in the low 20s."


Distributors are seeing similar numbers, according to the Heating, Air-conditioning, & Refrigeration Distributors International (HARDI).


"We definitely are seeing a shift here. And that shift has actually been visible for some time," said Tim Fisher, HARDI director of market intelligence.


HARDI receives data from FieldEdge on the invoice and quote trends exhibited by their users. Invoices reflect work that has been completed, whereas quotes reflect potential future work and are most often provided for new system installations. HARDI has found that, over time, the ratio of new invoices to new quotes is a useful indicator of whether a market is trending more toward repair than replace and vice versa.


The numbers show the annual growth rate bottomed out in the spring of 2022 but remained negative through most of the year, indicating that replacement trends were broadly higher in 2022 than in 2021. That figure increased through 2023, peaking in May but generally remaining positive for most of the year. While the three-month growth rate has slowed in recent months — an encouraging sign — they don't expect much of a negative drift in 2024, meaning that repair versus replace trends will broadly remain similar to where they were in 2023.


So why is this change happening? It can't be attributed to any single factor but rather a combination of items. Certainly, higher costs of both HVAC systems and housing in general play a role.


"Adapting to the economy is something contractors need to do. We can't just assume people are going to reach into their pocket and replace," said ACCA CEO Bart James. "Contractors need to help customers get through the current need. People are slowing down on theirspending. People are worried about what is coming and how they are preparing for it. Wages and other things are not keeping up with how fast prices are going up."


James said reading the numbers shows there is a shift in the home improvement market.


"Just look at the Walmart and Home Depot quarterly projections. Walmart did well with more visits but had smaller purchases, while Home Depot did not hit their numbers. That tells you that people are handling investments into housing differently. That will catch up with HVAC, too. "Contractors need to prepare by making investments in their team to meet the needs of the customer. And that need is not always a replacement option but also can be a repair option," James continued.


The sluggish home resale market is another reason for the shift towards a repair market. "Home improvement spending, in aggregate, tends to follow existing home sales totals nationally," Fisher said. "People invest more in their homes prior to selling to boost its value, and new homeowners spend more in their first year of moving than homeowners who stay put. This has major implications for HVAC replacement demand, which, historically, peaks when existing home sales are at their highest and falls off when existing home sales decline.


"Both the 3-month and 12-month growth rates bottomed out earlier in 2023, and while still negative, have slowed significantly," he continued. "We believe that home sale totals are at or nearing their trough, and over the duration of 2024 should steadily improve and finish at or ahead of 2023 totals."


The final reason is the cyclical nature of HVAC. It reflects the shipment cliff from 15 years ago, when the industry contracted 40% after peak shipments in 2005. Contractors cannot replace what was never installed.


How do HVAC contractors deal with this shift? Michel believes they should embrace the repair market.


"The money is better in replacements," he said. "It always has been and always will be. However, margins are better in service. For the next couple of years, anyway, contractors should focus on building up their service business and making money on it."


Since service involves more labor, and labor carries more overhead than equipment and material, keeping a close watch on overhead expenses is a must.


"Contractors need to build the service base, watch your marketing expenses drop, and down the road, the replacement margins and close rates to a satisfied service base will rise," Michel said. "Once we get past the shipment cliff, the replacement market will begin a decade-long run with every year being better than the year before it. We know this because it's what happened in the past, and when it comes to replacements, the past truly is a prologue."


Contractors in most parts of the country are already feeling the pinch of a slower market, and their experiences in 2024 are unlikely to be much different from their experiences in 2023 though rebounds from themilder temperatures we saw during peak months last year would go a long way in improving demand in 2024.


HARDI advises contractors should consider the following six tactics in '24:


  • •Offer financing options: Any homeowner considering a new system is likely going to feel some sticker shock if it's been a few years since they
  • last bought a system. Financing a new system helps to alleviate that shock, making the big sticker prices much more palatable monthly payments.
  • •Protect margins: Work to ensure that your pricing for jobs is consistent with market trends, and attempt to pass through as much of the higher system costs as possible. Likewise, now is a critical time to manage operating expenses closely. Together, good cost  management and smart pricing can help protect business margins in 2024.
  • •Educate homeowners: Many homeowners may not fully understand the long-term benefits of replacing their HVAC system versus frequent repairs. Offer educational materials, such as blog posts, videos, or pamphlets, explaining the advantages of a new system 
  • in terms of energy efficiency, lower maintenance costs, and improved IAQ. Also, be sure to make clear to your customers which incentives they may qualify for through IRA or other state-level rebate/incentive programs. 
  • •Focus on value proposition: Emphasize the value proposition of a new HVAC system, highlighting its reliability, longevity, and performance. Help homeowners understand that investing in a replacement now can save  them money and hassle in the long run.
  • •Offer maintenance packages: Create maintenance packages that bundle regular servicing with discounts on repairs or replacements. This can encourage homeowners to invest in preventive maintenance and build a long-term relationship with your company. 
  • •Diversify services: Explore diversifying your services beyond just HVAC installations and repairs. For example, you could offer IAQ assessments, smart thermostat installations, or energy audits to provide additional value to homeowners and generate new revenue streams.


https://www.achrnews.com/articles/154324-hvac-contractors-need-to-ad apt-to-repair-market

According to the text, how does the annual growth rate of HVAC market trends in 2023 compare to 2022?
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513Q1024058 | Inglês, Interpretação de Texto Reading Comprehension, PSS, Prefeitura de São Miguel do Oeste SC, AMEOSC, 2024

Texto associado.

O texto seguinte servirá de base para responder a questão.


HVAC Contractors Need to Adapt to Repair Market


Repair or replace is a question homeowners often need to answer, and it greatly impacts an HVAC contractor's business. During COVID, the residential HVAC industry saw a replacement market boom. But in 2023 and now the beginning of 2024, there has been a shift to a repair market that HVAC contractors need to be aware of as they run their businesses.


According to numbers from the Air-Conditioning, Heating and Refrigeration Institute (AHRI), shipments of unitary air conditioners and heat pumps were down 16.7% in 2023, compared to 2022. Gas furnaces were down 23%.


"The replacement market is performing worse when you strip out new construction," said industry leader Matt Michel. "Housing starts were down around 5%, according to the St. Louis Federal Reserve, so the replacement market for unitary air conditioners and heat pumps was down in the low 20s."


Distributors are seeing similar numbers, according to the Heating, Air-conditioning, & Refrigeration Distributors International (HARDI).


"We definitely are seeing a shift here. And that shift has actually been visible for some time," said Tim Fisher, HARDI director of market intelligence.


HARDI receives data from FieldEdge on the invoice and quote trends exhibited by their users. Invoices reflect work that has been completed, whereas quotes reflect potential future work and are most often provided for new system installations. HARDI has found that, over time, the ratio of new invoices to new quotes is a useful indicator of whether a market is trending more toward repair than replace and vice versa.


The numbers show the annual growth rate bottomed out in the spring of 2022 but remained negative through most of the year, indicating that replacement trends were broadly higher in 2022 than in 2021. That figure increased through 2023, peaking in May but generally remaining positive for most of the year. While the three-month growth rate has slowed in recent months — an encouraging sign — they don't expect much of a negative drift in 2024, meaning that repair versus replace trends will broadly remain similar to where they were in 2023.


So why is this change happening? It can't be attributed to any single factor but rather a combination of items. Certainly, higher costs of both HVAC systems and housing in general play a role.


"Adapting to the economy is something contractors need to do. We can't just assume people are going to reach into their pocket and replace," said ACCA CEO Bart James. "Contractors need to help customers get through the current need. People are slowing down on theirspending. People are worried about what is coming and how they are preparing for it. Wages and other things are not keeping up with how fast prices are going up."


James said reading the numbers shows there is a shift in the home improvement market.


"Just look at the Walmart and Home Depot quarterly projections. Walmart did well with more visits but had smaller purchases, while Home Depot did not hit their numbers. That tells you that people are handling investments into housing differently. That will catch up with HVAC, too. "Contractors need to prepare by making investments in their team to meet the needs of the customer. And that need is not always a replacement option but also can be a repair option," James continued.


The sluggish home resale market is another reason for the shift towards a repair market. "Home improvement spending, in aggregate, tends to follow existing home sales totals nationally," Fisher said. "People invest more in their homes prior to selling to boost its value, and new homeowners spend more in their first year of moving than homeowners who stay put. This has major implications for HVAC replacement demand, which, historically, peaks when existing home sales are at their highest and falls off when existing home sales decline.


"Both the 3-month and 12-month growth rates bottomed out earlier in 2023, and while still negative, have slowed significantly," he continued. "We believe that home sale totals are at or nearing their trough, and over the duration of 2024 should steadily improve and finish at or ahead of 2023 totals."


The final reason is the cyclical nature of HVAC. It reflects the shipment cliff from 15 years ago, when the industry contracted 40% after peak shipments in 2005. Contractors cannot replace what was never installed.


How do HVAC contractors deal with this shift? Michel believes they should embrace the repair market.


"The money is better in replacements," he said. "It always has been and always will be. However, margins are better in service. For the next couple of years, anyway, contractors should focus on building up their service business and making money on it."


Since service involves more labor, and labor carries more overhead than equipment and material, keeping a close watch on overhead expenses is a must.


"Contractors need to build the service base, watch your marketing expenses drop, and down the road, the replacement margins and close rates to a satisfied service base will rise," Michel said. "Once we get past the shipment cliff, the replacement market will begin a decade-long run with every year being better than the year before it. We know this because it's what happened in the past, and when it comes to replacements, the past truly is a prologue."


Contractors in most parts of the country are already feeling the pinch of a slower market, and their experiences in 2024 are unlikely to be much different from their experiences in 2023 though rebounds from themilder temperatures we saw during peak months last year would go a long way in improving demand in 2024.


HARDI advises contractors should consider the following six tactics in '24:


  • •Offer financing options: Any homeowner considering a new system is likely going to feel some sticker shock if it's been a few years since they
  • last bought a system. Financing a new system helps to alleviate that shock, making the big sticker prices much more palatable monthly payments.
  • •Protect margins: Work to ensure that your pricing for jobs is consistent with market trends, and attempt to pass through as much of the higher system costs as possible. Likewise, now is a critical time to manage operating expenses closely. Together, good cost  management and smart pricing can help protect business margins in 2024.
  • •Educate homeowners: Many homeowners may not fully understand the long-term benefits of replacing their HVAC system versus frequent repairs. Offer educational materials, such as blog posts, videos, or pamphlets, explaining the advantages of a new system 
  • in terms of energy efficiency, lower maintenance costs, and improved IAQ. Also, be sure to make clear to your customers which incentives they may qualify for through IRA or other state-level rebate/incentive programs. 
  • •Focus on value proposition: Emphasize the value proposition of a new HVAC system, highlighting its reliability, longevity, and performance. Help homeowners understand that investing in a replacement now can save  them money and hassle in the long run.
  • •Offer maintenance packages: Create maintenance packages that bundle regular servicing with discounts on repairs or replacements. This can encourage homeowners to invest in preventive maintenance and build a long-term relationship with your company. 
  • •Diversify services: Explore diversifying your services beyond just HVAC installations and repairs. For example, you could offer IAQ assessments, smart thermostat installations, or energy audits to provide additional value to homeowners and generate new revenue streams.


https://www.achrnews.com/articles/154324-hvac-contractors-need-to-ad apt-to-repair-market

In the text "HVAC Contractors Need to Adapt to Repair Market," what does the phrase "sticker shock" most likely refer to?
  1. ✂️
  2. ✂️
  3. ✂️
  4. ✂️

514Q1023300 | Inglês, Interpretação de Texto Reading Comprehension, Eletricista, Transpetro, CESGRANRIO, 2023

Texto associado.
Forthcoming innovation & trends in shipping industry


1 The shipping trends play a vital role in global trade, transporting goods worth trillions of dollars yearly. Population growth and continued urbanization will also lead to an increase in demand for maritime shipping services. The maritime shipping industry must continue to innovate and adopt new technologies to meet this increased demand. The following are some of the most promising trends and innovations currently taking place in the maritime shipping industry:

2 1. Green Technology - One of the most critical trends in maritime shipping is the move toward green technology. With increasing public awareness of the need to protect the environment, it is becoming increasingly crucial for maritime companies to adopt green practices. Maritime companies invest in cleaner-burning fuels such as LNG (liquefied natural gas). LNG produces significantly lower emissions than traditional marine fuels such as heavy fuel oil (HFO) and diesel. Some maritime companies are also experimenting with battery-powered ships to reduce emissions further. While battery-powered ships are not yet commercially viable on long voyages, they show great promise for use on shorter routes.

3 2. Electric Ships - Global maritime transport emits around 900 million tons of carbon dioxide annually, accounting for 2-3% of the world’s total emissions. As the push for decarbonization gathers momentum, it is only a matter of time before electric ships become the norm.

4 3. Autonomous Ships - Another exciting trend in maritime shipping is the development of autonomous ships. Autonomous ships have the potential to revolutionize the industry. They offer many advantages over traditional vessels, including reduced operating costs, increased efficiency, and improved safety by reducing the need for manual labor onboard ships. In addition, automated systems are less susceptible to human error than their manual counterparts. While there are many regulatory hurdles to overcome before autonomous vessels can be deployed commercially, they are expected to eventually become a common sight in the world’s oceans.

5 4. Blockchain - Blockchain technology is also beginning to make its way into the maritime shipping industry. Blockchain offers several potential benefits for maritime companies, including improved tracking of shipments and real-time visibility of their location- this would minimize delays caused by lost or misplaced cargo, reduce paperwork, and increase transparency throughout the supply chain. Moreover, blockchain-based smart contracts could automate many administrative tasks related to shipping, such as documentation and billing.

6 5. Big data and predictive analytics - Another major trend transforming maritime shipping is the increasing use of big data and predictive analytics. The shipping industry generates vast amounts of data that can be extremely valuable if analyzed correctly. Big data analytics can improve everything from route planning to fuel consumption. By harnessing the power of data, shipping companies can optimize their operations, reduce costs, and enhance safety and security. Predictive analytics is particularly valuable for identifying potential problems before they occur, such as equipment failures or weather hazards.

7 6. Cybersecurity - Cybersecurity is a growing concern for maritime companies due to the increased reliance on digital systems and networks. As the shipping industry becomes increasingly digitized, companies must implement robust cybersecurity measures to protect their vessels and cargo from attack. Ships are now equipped with everything from satellite communications to remote monitoring capabilities, all of which create potential cyber vulnerabilities.

8 Conclusion - The maritime shipping news is undergoing a period of significant change, with new technologies and trends emerging that have the potential to revolutionize the way that we ship goods around the world.


Available at: https://maritimefairtrade.org/6-forthcoming-innovation-
-trends-in-the-shipping-industry/ Retrieved on April 22, 2023. Adapted.
In the fragment in the fourth paragraph of the text “While there are many regulatory hurdles to overcome before autonomous vessels can be deployed commercially, they are expected to eventually become a common sight in the world’s oceans”, the word they refers to
  1. ✂️
  2. ✂️
  3. ✂️
  4. ✂️
  5. ✂️

515Q1023048 | Inglês, Interpretação de Texto Reading Comprehension, Inglês, Prefeitura de Caçapava SP, Avança SP, 2024

"This American-born poet, playwright, and literary critic, born at the end of the 19th century, is considered one of the most significant figures in 20th-century modernist literature. After moving to England early in his adult life, he became a British citizen in 1927, deeply embedding himself in the literary scene there. His work is known for its complex symbolism, deep exploration of human despair, and innovative use of language and form. Perhaps his most famous work is a long poem that presents a haunting vision of post-World War I society. He was awarded the Nobel Prize in Literature in 1948 for his outstanding, pioneer contribution to present-day poetry. This writer is best known for being a leader of the Modernist movement in poetry and as the author of such works as The Waste Land (1922) and Four Quartets (1943)."

About the author described, choose the correct alternative:
  1. ✂️
  2. ✂️
  3. ✂️
  4. ✂️
  5. ✂️

516Q1022538 | Inglês, Interpretação de Texto Reading Comprehension, Inglês, Prefeitura de Itapevi SP, VUNESP, 2025

Texto associado.
Leia o texto para responder à questão.


Practice often receives an unfair treatment in the field of applied linguistics. Most laypeople simply assume that practice is a necessary condition for language learning without giving the concept much further thought, but many applied linguists deliberately avoid the term practice. For some, the word conjures up images of repetitive drills in the factories of foreign language learning, while for others it means fun and games to entertain students on Friday afternoons.

Practice is by no means a dirty word in other domains of human endeavor, however. Parents dutifully take their kids to soccer practice, and professional athletes dutifully show up for team practice, sometimes even with recent injuries. Parents make their kids practice their piano skills at home, and the world’s most famous performers of classical music often practice for many hours a day, even if it makes their fingers hurt. If even idolized, spoiled, and highly paid celebrities are willing to put up with practice, why not language learners, teachers, or researchers?


(DEKEYSER, Robert. Practice in a second language. Perspectives from Applied Linguistics and Cognitive Psychology. Cambridge, 2007. Adaptado)
The first paragraph depicts the topic of “practice” in language learning as
  1. ✂️
  2. ✂️
  3. ✂️
  4. ✂️
  5. ✂️

517Q1023833 | Inglês, Interpretação de Texto Reading Comprehension, Professor de Inglês, Prefeitura de Santarém PA, IVIN, 2024

Texto associado.

Text 4

Hope is the thing with feathers

(Emily Dickinson 1830 –1886)


Hope is the thing with feathers

That perches in the soul,

And sings the tune without the words,

And never stops at all,


And sweetest in the gale is heard;

And sore must be the storm

That could abash the little bird

That kept so many warm.


I've heard it in the chillest land,

And on the strangest sea;

Yet, never, in extremity,

It asked a crumb of me.

* This poem is in the public domain. Available in:< https://poets.org/poem/hope-thing-feathers-254>

In the text 4, the poem uses the metaphor to express:
  1. ✂️
  2. ✂️
  3. ✂️
  4. ✂️
  5. ✂️

518Q1023327 | Inglês, Interpretação de Texto Reading Comprehension, Professor de Inglês, Prefeitura de Pedra Branca CE, IMPARH, 2023

Texto associado.
After years of inattention, the whole world has just awaken to what is happening in the Amazon. “Save the rain forest” is the cry of conservationists, politicians, and rock stars. The movement has already sparked a confrontation between rich industrials nations, which are new converts to the environmental cause, and the poorer nations of the Third World which consider outside interference as an assault on their sovereignty. Scientists think that destruction of the Amazon could lead to climatic chaos. Because of the huge volume of clouds it generates, the Amazon system plays a major role in the way the sun’s heat is distributed around the globe. Any disturbance of this process could produce unpredictable effects. As an American Senator has just said: “The devastation is unbelievable. It’s one of the great tragedies of all history”. (Adapted from Playing with Fire, by Eugene Linden)
According to the text, the Amazon forest generates:
  1. ✂️
  2. ✂️
  3. ✂️
  4. ✂️

519Q1023594 | Inglês, Interpretação de Texto Reading Comprehension, Inglês, Prefeitura de Caçador SC, FEPESE, 2024

Texto associado.
Predicting the unpredictable


Some years ago, a devastating earthquake struck the Italian town of L’Aquila. More than 300 people lost their lives, over 1,500 people were injured, and many buildings were destroyed. Two years later, seven earthquake experts were involved in a court case: Did they adequately warn the public after the initial tremors began? At the heart of the debate is whether they could have predicted a disaster like this.


Although a lot of scientists are working to improve our ability to predict natural disasters, so far no one has come up with a reliable method to forecast earthquakes or volcanic eruptions, days or weeks beforehand. Most of the research focuses on the areas most likely to experience seismic activity – but even our knowledge about where these areas are, is very limited. One reason for this is that human beings have only been around for a very small part of the Earth’s history. In geological terms, we all arrived on the scene very recently. Records from the past 2,000 years are incomplete, and the biggest earthquakes nearly always happen in areas where there have been no earthquakes in recorded history.


So, is there any hope for improving our ability to predict disasters? A solution may come from an unexpected source. Four years ago, a team of US physicists at Rutgers University in New Jersey were studying why pharmaceutical powders stick together. They observed that the powder stuck together when placed in a spinning cylinder, but then developed cracks and collapsed. Just before the cracks developed, an electric signal, like a small bolt of lightning, was created. The scientists repeated the experiment with a wide range of different materials, and they got similar results every time.


This phenomenon might also exist in nature. Some scientists believe that rocks may become electrically charged under unusual pressure, such as before an earthquake. This electric charge then causes changes in the surrounding air or water, which animals may be able to sense before humans do. For example, while biologists were studying a colony of frogs in a pond near L’Aquila, they noticed that nearly all the animals left the water days before the earthquake. A similar thing happened in China, when snakes were hibernating for the winter in caves, but escaped just before a large earthquake. The same kind of electric charge, like the small bolt of lightning felt in the experiment at Rutgers, may have been responsible.


At the moment, there is no reliable way ............ using such findings to predict earthquakes, and further studies may be necessary to give us a better understanding of the interactions involved, but one day, the technology may be used ............ predict future catastrophes. For example, two science institutions in Russia and Britain are already developing a new micro-satellite, which could detect these electric signals and help rescue people ................ natural disasters in time. Scientists are planning to launch the first of these satellites ............... space. Will these satellites be the solution? Only time will tell. For the time being, the best defense is to be prepared.
The sentence The same kind of electric charge, like the small bolt of lightning felt in the experiment at Rutgers, may have been responsible (paragraph 3) is grammatically equivalent to which alternative?
  1. ✂️
  2. ✂️
  3. ✂️
  4. ✂️
  5. ✂️

520Q1048429 | Inglês, Interpretação de Texto Reading Comprehension, Professor de Língua Inglesa, Prefeitura de São Lourenço da Mata PE, FGV, 2024

O texto abaixo foi retirado de um artigo sobre feedback no ensino de inglês. Complete as lacunas com os termos correspondentes, considerando o sentido global do texto.

Finding and identifying problems helps students practice detecting problems． Problem identification is found to be more important for reviewer learning, perhaps because reviewers are involved in more highly cognitive demanding activities when identifying problems. Interestingly, it is easier to see problems in documents/objects produced by ____________ than in ____________ documents because learners often “see” what they meant to produce and not what they actually produced. Thus, ____________ may be an easier context in which to practice skills related to repairing errors because errors are more easily detected
SCHUNN, Christian D. The Learning Science of Multi － Peer Feedback for EFL Students. Disponível em: https://www.lrdc.pitt.edu/schunn/papers/The%20Learning%20Sci_for_EFL_Student s_Schunn_Wu_2019.pdf. Acesso em: 12 jul. 2024. Adaptado.

Em sequência, as palavras que completam corretamente essas lacunas são:
  1. ✂️
  2. ✂️
  3. ✂️
  4. ✂️
  5. ✂️
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