Examine the distinct characteristics and functional
purposes of interactional and transactional conversations
within interpersonal communication contexts. How do
these conversation types differ in terms of structure,
language use, and underlying goals, and what role do
they play in fostering social relationships and achieving
pragmatic outcomes? Choose the alternative that could
better introduce a discussion about this topic:
✂️ a) Both interactional and transactional conversations
contribute to the development and maintenance of
social connections, albeit through different
communication styles and objectives. ✂️ b) Interactional conversations rely heavily on formal
language and structured discourse patterns, while
transactional conversations allow for more
spontaneity and informality. ✂️ c) Interactional conversations prioritize building rapport,
expressing emotions, and sharing professional
experiences only, whereas transactional
conversations focus on exchanging information,
making requests, and achieving specific objectives. ✂️ d) The success of interactional conversations depends
primarily on the efficient exchange of information,
whereas transactional conversations prioritize
establishing emotional bonds and fostering empathy. ✂️ e) Transactional conversations are solely concerned
with accomplishing tasks and achieving pragmatic
goals, without consideration for interpersonal
dynamics or emotional connection.