Um acordo interno realizado entre a área de TI e a área de compras de uma organização para aquisição de um software, que visa garantir um determinado nível de serviço para fornecimento de licenças de software dentro da organização é denominado na biblioteca ITIL V3:
TEXT 1
                                    When was the first computer unvented?


            The word "computer" was first recorded as being used in 1613 and was originally used to describe a human who performed calculations or computations. The definition of a computer remained the same until the end of the 19th century when people began to realize machines never get tired and can perform calculations much faster and more accurately than any team of human computers ever could.
            In 1822, Charles Babbage began developing the Difference Engine, which was considered to be the first automatic computing engine. It was capable of computing several sets of numbers and making hard copies of the results. Unfortunately, because of funding he was never able to complete a full-scale functional version of this machine. In June of 1991, the London Science Museum completed the Difference Engine Nº 2 for the bicentenni- al year of Babbage"s birth and later completed the printing mechanism in 2000.

Fonte: http://www.computerhope.com/issues/ch000984.htm Acesso em: 15/10/2013
The main function of text 1 is to
TEXT 1
                                    When was the first computer unvented?


            The word "computer" was first recorded as being used in 1613 and was originally used to describe a human who performed calculations or computations. The definition of a computer remained the same until the end of the 19th century when people began to realize machines never get tired and can perform calculations much faster and more accurately than any team of human computers ever could.
            In 1822, Charles Babbage began developing the Difference Engine, which was considered to be the first automatic computing engine. It was capable of computing several sets of numbers and making hard copies of the results. Unfortunately, because of funding he was never able to complete a full-scale functional version of this machine. In June of 1991, the London Science Museum completed the Difference Engine Nº 2 for the bicentenni- al year of Babbage"s birth and later completed the printing mechanism in 2000.

Fonte: http://www.computerhope.com/issues/ch000984.htm Acesso em: 15/10/2013
The word it in “It was capable of computing several sets of numbers” refers to
Analise as seguintes afirmativas sobre a métrica de análise de pontos de função.

I. Entradas Externas se originam de um usuário ou são transmitidas de outra aplicação para fornecer dados distintos orientados à aplicação do software.
II. Saídas Externas são originadas de uma entrada on-line para geração de alguma resposta imediata do software sob a forma de uma saída on-line.
III. Arquivos lógicos internos são agrupamentos lógicos de dados que residem dentro das fronteiras da aplicação e são mantidos por Entradas Externas.

Estão CORRETAS as afirmativas:
Todos têm o direito de requerer e obter informação sobre projeto do Poder Público. Essa informação vai ser prestada no prazo da lei. Isso é válido desde que o sigilo da informação não seja imprescindível à segurança da sociedade e do Estado.

Assinale a alternativa em que as informações acima, constantes no § 5º do art. 4º da Constituição do Estado de Minas Gerais, tenham sido CORRETAMENTE reunidas num único período.
TEXT 1
                                    When was the first computer unvented?


            The word "computer" was first recorded as being used in 1613 and was originally used to describe a human who performed calculations or computations. The definition of a computer remained the same until the end of the 19th century when people began to realize machines never get tired and can perform calculations much faster and more accurately than any team of human computers ever could.
            In 1822, Charles Babbage began developing the Difference Engine, which was considered to be the first automatic computing engine. It was capable of computing several sets of numbers and making hard copies of the results. Unfortunately, because of funding he was never able to complete a full-scale functional version of this machine. In June of 1991, the London Science Museum completed the Difference Engine Nº 2 for the bicentenni- al year of Babbage"s birth and later completed the printing mechanism in 2000.

Fonte: http://www.computerhope.com/issues/ch000984.htm Acesso em: 15/10/2013
The word “computer” was first used in the ___ century.
Página 2