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No despontar do século XX, dois engenheiros desenvolveram os primeiros trabalhos pioneiros a respeito da Administração, um era o americano Frederick Winslow Taylor e o outro era o europeu Henri Fayol. Embora ambos não tenham se comunicado entre si e tenham partido de pontos de vista diferentes e mesmo opostos, o certo é que suas ideias constituem as bases da chamada Abordagem Clássica da Administração, cujos postulados dominaram as quatro primeiras décadas do século XX, no panorama administrativo das organizações. Assinale a alternativa que apresenta essas duas bases criadas por Taylor e Fayol.
Considerando apenas os algarismos 0, 3, 5, 7 e 9, assinale a alternativa que apresenta a quantidade de números de 4 algarismos que podem ser formados que são múltiplos de 5.
A finalidade do controle é assegurar que os resultados do que foi planejado, organizado e dirigido se ajustem tanto quanto possível aos objetivos previamente estabelecidos. O controle é um processo cíclico composto de quatro fases, as quais são:

I. ação corretiva.
II. observação do desempenho.
III. estabelecimento de padrões ou critérios.
IV. dinamização.
V. comparação do desempenho com o padrão estabelecido.
VI. análise dos cargos.

É correto o que está contido em
A direção constitui a terceira função administrativa e vem logo depois do planejamento e da organização. Definido o planejamento e estabelecida a organização, resta fazer as coisas andarem e acontecerem. Sobre a direção, é correto afirmar que
No Planejamento Estratégico, é correto afirmar que a representação da finalidade ou motivo pelo qual a organização foi criada e para o que ela deve servir entende-se por
Para uma empresa ou instituição que tem a necessidade em construir um mapa situacional, com base na identificação de suas forças e fraquezas e das oportunidades e ameaças existentes no ambiente, visando ao seu Planejamento Estratégico, é aconselhável utilizar a seguinte ferramenta:
Assinale a alternativa que apresenta as três estratégias genéricas, identificadas por Michael Porter, que podem ser utilizadas pelas empresas para conseguir uma ótima posição no mercado em um longo prazo.
A evolução da Administração iniciou-se em tempos remotos e continua evoluindo até hoje. Cada época desenvolve uma forma organizacional apropriada às suas características e exigências. Dos principais influenciadores para o surgimento da administração moderna está(ão)

I. Revolução Industrial.
II. Tratado de Madrid (Guerra das Laranjas).
III. Princípios da Igreja Católica.
IV. Princípios das Organizações Militares.

É correto o que está contido em
Com o intuito de alavancar as vendas de carros, uma concessionária, no inicio do mês de dezembro, ofereceu um desconto de 5% nos preços de todos os seus automóveis. Os resultados de vendas não foram satisfatórios e os diretores resolveram, no final do mês, oferecer, em caráter promocional, um desconto de 15% sobre o preço já reduzido, mantendo, assim, uma ínfima margem de lucro.

Se forem considerados o valor de um veículo no início do mês antes dos descontos e seu valor no final do mês após todos os descontos, verificar-se-á que o valor total de desconto neste mês foi de
Read the text below to answer the questions 11-15.

NASA Researchers Studying Advanced Nuclear Rocket Technologies

January 9, 2013

By using an innovative test facility at NASA’s Marshall Space Flight Center in Huntsville, Ala., researchers are able to use non-nuclear materials to simulate nuclear thermal rocket fuels - ones capable of propelling bold new exploration missions to the Red Planet and beyond. The Nuclear Cryogenic Propulsion Stage team is tackling a three-year project to demonstrate the viability of nuclear propulsion system technologies. A nuclear rocket engine uses a nuclear reactor to heat hydrogen to very high temperatures, which expands through a nozzle to generate thrust. Nuclear rocket engines generate higher thrust and are more than twice as efficient as conventional chemical rocket engines.

The team recently used Marshall’s Nuclear Thermal Rocket Element Environmental Simulator, or NTREES, to perform realistic, non-nuclear testing of various materials for nuclear thermal rocket fuel elements. In an actual reactor, the fuel elements would contain uranium, but no radioactive materials are used during the NTREES tests. Among the fuel options are a graphite composite and a “cermet” composite - a blend of ceramics and metals. Both materials were investigated in previous NASA and U.S. Department of Energy research efforts.

Nuclear-powered rocket concepts are not new; the United States conducted studies and significant ground testing from 1955 to 1973 to determine the viability of nuclear propulsion systems, but ceased testing when plans for a crewed Mars mission were deferred.

The NTREES facility is designed to test fuel elements and materials in hot flowing hydrogen, reaching pressures up to 1,000 pounds per square inch and temperatures of nearly 5,000 degrees Fahrenheit - conditions that simulate space-based nuclear propulsion systems to provide baseline data critical to the research team.

“This is vital testing, helping us reduce risks and costs associated with advanced propulsion technologies and ensuring excellent performance and results as we progress toward further system development and testing,” said Mike Houts, project manager for nuclear systems at Marshall.

A first-generation nuclear cryogenic propulsion system could propel human explorers to Mars more efficiently than conventional spacecraft, reducing crews’ exposure to harmful space radiation and other effects of long-term space missions. It could also transport heavy cargo and science payloads. Further development and use of a first-generation nuclear system could also provide the foundation for developing extremely advanced propulsion technologies and systems in the future - ones that could take human crews even farther into the solar system.

Building on previous, successful research and using the NTREES facility, NASA can safely and thoroughly test simulated nuclear fuel elements of various sizes, providing important test data to support the design of a future Nuclear Cryogenic Propulsion Stage. A nuclear cryogenic upper stage - its liquid- hydrogen propellant chilled to super-cold temperatures for launch - would be designed to be safe during all mission phases and would not be started until the spacecraft had reached a safe orbit and was ready to begin its journey to a distant destination. Prior to startup in a safe orbit, the nuclear system would be cold, with no fission products generated from nuclear operations, and with radiation below significant levels.

“The information we gain using this test facility will permit engineers to design rugged, efficient fuel elements and nuclear propulsion systems,” said NASA researcher Bill Emrich, who manages the NTREES facility at Marshall. “It’s our hope that it will enable us to develop a reliable, cost-effective nuclear rocket engine in the not-too-distant future."

The Nuclear Cryogenic Propulsion Stage project is part of the Advanced Exploration Systems program, which is managed by NASA’s Human Exploration and Operations Mission Directorate and includes participation by the U.S. Department of Energy. The program, which focuses on crew safety and mission operations in deep space, seeks to pioneer new approaches for rapidly developing prototype systems, demonstrating key capabilities and validating operational concepts for future vehicle development and human missions beyond Earth orbit.

Marshall researchers are partnering on the project with NASA’s Glenn Research Center in Cleveland, Ohio; NASA’s Johnson Space Center in Houston; Idaho National Laboratory in Idaho Falls; Los Alamos National Laboratory in Los Alamos, N.M.; and Oak Ridge National Laboratory in Oak Ridge, Tenn.

The Marshall Center leads development of the Space Launch System for NASA. The Science & Technology Office at Marshall strives to apply advanced concepts and capabilities to the research, development and management of a broad spectrum of NASA programs, projects and activities that fall at the very intersection of science and exploration, where every discovery and achievement furthers scientific knowledge and understanding, and supports the agency’s ambitious mission to expand humanity’s reach across the solar system. The NTREES test facility is just one of numerous cutting-edge space propulsion and science research facilities housed in the state-of- the-art Propulsion Research & Development Laboratory at Marshall, contributing to development of the Space Launch System and a variety of other NASA programs and missions.

Available in: http://www.nasa.gov
Read the excerpt below taken from the text.

“The program, which focuses on crew safety and mission operations in deep space, seeks to pioneer new approaches for rapidly developing prototype systems, demonstrating key capabilities and validating operational concepts for future vehicle development and human missions beyond Earth orbit.”

Choose the alternative that presents the words that best substitutes, respectively, the bold and underlined ones in the sentences above
O sistema de medição de desempenho organizacional funciona como um painel de controle para que a organização ou cada departamento possa avaliar seu desempenho. Os indicadores de desempenho podem ser usados em várias situações, exceto no(a)
De acordo com a norma-padrão da Língua Portuguesa e quanto à ortografia, assinale a alternativa correta.
Segundo Michael Porter, em seu livro “Estratégia Competitiva”, qualquer setor, seja nacional ou internacional, que produz um serviço ou um produto, é “manipulado” por cinco forças competitivas, sendo elas: concorrentes, novos entrantes, produtos substitutos, fornecedores e clientes. Desta forma, é necessário que o empresário esteja atento a estas forças para garantir o sucesso de seu negócio, principalmente com a ameaça de um novo entrante que pode ser facilitada quando
O problema da centralização versus descentralização é um assunto amplamente discutido pela Teoria Neoclássica, referindo-se ao nível hierárquico no qual as decisões devem ser tomadas. Sobre a descentralização, é correto afirmar que
A Teoria sobre Estilos de Liderança são teorias que estudam a liderança em termos de comportamento do líder em relação aos seus subordinados, isto é, maneiras pelas quais o líder orienta sua conduta. Sobre esses estilos, é correto afirmar que, no estilo de liderança
Assinale a alternativa que apresenta a medida de desempenho organizacional a que Chiavenato se refere no trecho abaixo.

“[...] é uma medida de variação estatística em que já não se busca qualidade pela qualidade, mas pretende-se aperfeiçoar todos os processos de uma organização e serve para a organização toda, desde boletins de tempo de ciclo, dados de defeitos até metas de melhoria nos refeitórios e banheiros [...] se aprofunda para descrever a situação atual e prever o futuro.”
No Brasil, o modelo de administração burocrática emerge a partir dos anos 1930, em um quadro de aceleração da industrialização brasileira, em que o Estado assume papel decisivo, intervindo pesadamente no setor produtivo de bens e serviços. A década de 1930 foi um período de grandes transformações. Com o objetivo de realizar a modernização administrativa no Brasil, foi criado, em 1936, o Conselho Federal do Serviço Público Civil, transformado, em 1938, no Departamento Administrativo do Serviço Público – o DASP. Sobre o DASP, assinale a alternativa incorreta.
Leia o texto abaixo e, em seguida, assinale a alternativa que preenche corretamente a lacuna.

A ____________________ propõe um modelo administrativo dotado das seguintes características: direcionamento estratégico, limitação da estabilidade de servidores e regimes temporários de emprego, desempenho crescente e pagamento por desempenho-produtividade, transparência e cobrança de resultados (accountability), podendo ainda ser identificada como uma perspectiva inovadora de compreensão, análise e abordagem dos problemas da Administração Pública, com base no empirismo e na aplicação de valores e eficiência em seu funcionamento.
Read the text below to answer the questions 11-15.

NASA Researchers Studying Advanced Nuclear Rocket Technologies

January 9, 2013

By using an innovative test facility at NASA’s Marshall Space Flight Center in Huntsville, Ala., researchers are able to use non-nuclear materials to simulate nuclear thermal rocket fuels - ones capable of propelling bold new exploration missions to the Red Planet and beyond. The Nuclear Cryogenic Propulsion Stage team is tackling a three-year project to demonstrate the viability of nuclear propulsion system technologies. A nuclear rocket engine uses a nuclear reactor to heat hydrogen to very high temperatures, which expands through a nozzle to generate thrust. Nuclear rocket engines generate higher thrust and are more than twice as efficient as conventional chemical rocket engines.

The team recently used Marshall’s Nuclear Thermal Rocket Element Environmental Simulator, or NTREES, to perform realistic, non-nuclear testing of various materials for nuclear thermal rocket fuel elements. In an actual reactor, the fuel elements would contain uranium, but no radioactive materials are used during the NTREES tests. Among the fuel options are a graphite composite and a “cermet” composite - a blend of ceramics and metals. Both materials were investigated in previous NASA and U.S. Department of Energy research efforts.

Nuclear-powered rocket concepts are not new; the United States conducted studies and significant ground testing from 1955 to 1973 to determine the viability of nuclear propulsion systems, but ceased testing when plans for a crewed Mars mission were deferred.

The NTREES facility is designed to test fuel elements and materials in hot flowing hydrogen, reaching pressures up to 1,000 pounds per square inch and temperatures of nearly 5,000 degrees Fahrenheit - conditions that simulate space-based nuclear propulsion systems to provide baseline data critical to the research team.

“This is vital testing, helping us reduce risks and costs associated with advanced propulsion technologies and ensuring excellent performance and results as we progress toward further system development and testing,” said Mike Houts, project manager for nuclear systems at Marshall.

A first-generation nuclear cryogenic propulsion system could propel human explorers to Mars more efficiently than conventional spacecraft, reducing crews’ exposure to harmful space radiation and other effects of long-term space missions. It could also transport heavy cargo and science payloads. Further development and use of a first-generation nuclear system could also provide the foundation for developing extremely advanced propulsion technologies and systems in the future - ones that could take human crews even farther into the solar system.

Building on previous, successful research and using the NTREES facility, NASA can safely and thoroughly test simulated nuclear fuel elements of various sizes, providing important test data to support the design of a future Nuclear Cryogenic Propulsion Stage. A nuclear cryogenic upper stage - its liquid- hydrogen propellant chilled to super-cold temperatures for launch - would be designed to be safe during all mission phases and would not be started until the spacecraft had reached a safe orbit and was ready to begin its journey to a distant destination. Prior to startup in a safe orbit, the nuclear system would be cold, with no fission products generated from nuclear operations, and with radiation below significant levels.

“The information we gain using this test facility will permit engineers to design rugged, efficient fuel elements and nuclear propulsion systems,” said NASA researcher Bill Emrich, who manages the NTREES facility at Marshall. “It’s our hope that it will enable us to develop a reliable, cost-effective nuclear rocket engine in the not-too-distant future."

The Nuclear Cryogenic Propulsion Stage project is part of the Advanced Exploration Systems program, which is managed by NASA’s Human Exploration and Operations Mission Directorate and includes participation by the U.S. Department of Energy. The program, which focuses on crew safety and mission operations in deep space, seeks to pioneer new approaches for rapidly developing prototype systems, demonstrating key capabilities and validating operational concepts for future vehicle development and human missions beyond Earth orbit.

Marshall researchers are partnering on the project with NASA’s Glenn Research Center in Cleveland, Ohio; NASA’s Johnson Space Center in Houston; Idaho National Laboratory in Idaho Falls; Los Alamos National Laboratory in Los Alamos, N.M.; and Oak Ridge National Laboratory in Oak Ridge, Tenn.

The Marshall Center leads development of the Space Launch System for NASA. The Science & Technology Office at Marshall strives to apply advanced concepts and capabilities to the research, development and management of a broad spectrum of NASA programs, projects and activities that fall at the very intersection of science and exploration, where every discovery and achievement furthers scientific knowledge and understanding, and supports the agency’s ambitious mission to expand humanity’s reach across the solar system. The NTREES test facility is just one of numerous cutting-edge space propulsion and science research facilities housed in the state-of- the-art Propulsion Research & Development Laboratory at Marshall, contributing to development of the Space Launch System and a variety of other NASA programs and missions.

Available in: http://www.nasa.gov
Read the following sentence taken from the text.

“Nuclear rocket engines generate higher thrust and are more than twice as efficient as conventional chemical rocket engines.”

It is correct to affirm that the adjectives in bold and underlined are, respectively,
Um investidor aplicou R$200.000,00 durante 2 anos em uma modalidade de investimento que oferece juros simples de 2% a.m..

Diante do exposto, é correto afirmar que o rendimento total do investimento após este período foi de
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